Please read this policy carefully before purchasing our services.
Important: This policy governs refunds, cancellations, chargebacks, disputes, Wallet credits, and subscription update charges. By purchasing or using Services, you agree to this policy.
All subscription fees are non-refundable once billed, including:
No refunds for unused time.
Wallet credits and auto-recharge credits are delivered instantly as digital value.
Therefore:
To avoid renewal, Customer must cancel before renewal date/time through:
Cancellation after renewal does not reverse the charge.
Professional services are non-refundable once performed, including:
If you upgrade/downgrade/change plans, charges are valid once processed and non-refundable, because access/service changes are delivered immediately.
Before filing a dispute/chargeback, you must contact support.
If you file a chargeback for valid charges:
We maintain billing logs, invoices, access records, and wallet delivery history as evidence to dispute fraudulent or invalid refund requests.
Before initiating any chargeback, payment dispute, or formal complaint with your bank or payment provider, you agree to contact Company at [email protected] and allow fifteen (15) business days to resolve the issue. Failure to follow this process may result in immediate account suspension and does not relieve you of payment obligations.
All Services are provided "AS IS" without warranty of any kind. Company makes no guarantees regarding marketing results, platform availability, or business outcomes. See full Warranty Disclaimer in Terms of Service.
By purchasing our services, you acknowledge that you have read, understood, and agree to this Refund, Cancellation, and Chargeback Policy.